Over the last few months, ChatGPT has dominated the AI headlines as well as mainstream headlines. As ChatGPT put it when I asked how it might play a role in the mobile industry: “As a language model developed by OpenAI, ChatGPT itself is not directly involved in the mobile industry. However, its technology and capabilities have the potential to contribute to the development of new applications and services in the mobile industry.” That said, I think ChatGPT (and Google’s Bard) may actually help enhance engagement through mobile devices. With Google Bard, consider that this could play a role in RCS-based chatbots, through an API to enhance interactions. Generative AI is getting very good; however, it does have limitations and I think the noisy hype will decline by the 2nd half of 2023, but also look for the beginning of some interesting integrations into useful applications through mobile apps and even messaging.
Once again, it’s prediction time again. But this post is about how we did last year. As has been my standard, we look back at last year’s predictions to see how accurate they were. For 2019, I was 86% correct, which improved on my 2018 forecasts, which were 81.5% correct.
It’s the first year of a new decade. It’s an election year during a volatile time. There’s a lot of pending decisions and growing technologies. It’s going to be exciting!
At the beginning of 2019, we were in an extended government shutdown, but that blip is now ancient history. Since then, so much has happened – much of it good, but some of it not so good. 5G became a commercial reality; IoT flourished, but both also managed to disappoint in some areas. In our messaging world, rich communication services (RCS) gained ground, but mobile operators lagged, despite many actions from Google. Still, gains were made in all of these key areas.
In the mobile industry, 2018 certainly did not disappoint in terms of trending activity. The T-Mobile acquisition of Sprint (still pending as of this writing), 5G, IoT, rich communications services (RCS), and network neutrality were dominant themes throughout the year.
Mobile World Congress (MWC) is the record-breaking annual get-together of over 108,000 attendees in Barcelona, Spain, interested in mobile, 5G, connected cars, devices, augmented reality, virtual reality, cloud computing, IoT, and much, much more. As I do most years, I attended (I believe this might have been my ninth). MWC is the most important event for the mobile-focused industry. This year, the theme was “Mobile: The Next Element.” The idea of this theme was to “reflect the elemental role of mobile in the lives of billions of people around the world.” While I was quite busy with over 15 meetings and discussions in our massive (and popular) SAP stand, I was able to walk around occasionally during the 4 days to try to get a better understanding of this year’s major themes.
I published my first set of mobile predictions in January 2008. This is my tenth installment. My blog has had several iterations since it was initially part of the Sybase company blog space (we were known as Sybase 365, back then). When SAP acquired Sybase, most of my postings were migrated to the original SCN for Mobile area and now to the “new” SAP Community Network blogs. Some of the very old postings (before February 2011) are unfortunately no longer available in existing SAP archives.
We are inundated by the latest hype: Everyday, someone is launching a new wearable. The Apple Watch sold out in its initial offering and of course, exceeded all expectations once again. Not to be outdone, Google is upgrading its own OS to create a better smartwatch that will rival the Apple Watch. In the automotive world, we are peppered by news stories about the “connected car” to the “fully autonomous self-driving car.” That notwithstanding, we already enjoy many driving autonomous features such as adaptive cruise control, lane detection, and preventative braking. Already, Tesla is launching the first elements of its much anticipated “autopilot.” Delphi recently completed a cross-country run of its self-driving technology and of course, Google thinks they can have an autonomous driving vehicle ready for the market in 5 years.
Here we go once again: another 2015 prediction article. This is my 8th annual predictions blog posting and I can say it never has been more difficult to prognosticate on where this industry is headed. Mobile in the context of an operating environment has never been more important to consumers and businesses, worldwide. Today, if a business or enterprise does not include mobile engagement as a priority, then I believe they are behind before they even begin.