It’s the first year of a new decade. It’s an election year during a volatile time. There’s a lot of pending decisions and growing technologies. It’s going to be exciting!
Blocking unrecognized numbers forces an important question for both people and businesses – what about legitimate calls from people or businesses that I might want to hear from? Do I have to make sure that everyone that I might possibly want to hear from is in my contact list?
Over the past couple of years, people have asked me both publicly and privately if I thought SMS was dying or is a non-viable communications channel. My answer has always been emphatically that SMS is and will continue to be a viable choice for text-based communications – both for enterprises and brands as well as person-to-person (P2P).