In Part 1 of this series, we focused on trends to mitigate robocalls in voice communications and began to look into efforts to cut down on unwanted text messages. In Part 2, we examined alphanumeric and long-code sender IDs in text messaging. Part 3 looks at next-generation trends and recommendations.
Robocalls
In Part 1 of this series, we focused on trends to mitigate robocalls in voice communications and began to look into efforts to cut down on unwanted text messages. Here, we’ll examine sender IDs in text messaging.
For the most part, we are able to identify, with a high level of credibility, the source of an incoming text or call. But over the past few years, our communications devices – whether landline or mobile, voice, or text – are under attack by robocalls. This is especially true in the voice world. It’s gotten so bad that legitimate businesses are suffering because people don’t answer their phone calls anymore.
Blocking unrecognized numbers forces an important question for both people and businesses – what about legitimate calls from people or businesses that I might want to hear from? Do I have to make sure that everyone that I might possibly want to hear from is in my contact list?
Mobility, Messaging, and More 