As we’ve done for the past years, I am happy to offer my 2022 mobile industry predictions along with a somewhat objective (or subjective in that I wrote them!) assessment of the previous years’ projections for this dynamic industry.  Here we are once again.  This year will be my 15th consecutive year of predictions and assessments.

Ransomware and cyberattacks increased in 2020, and continue to increase in 2021. Almost every day, we read news stories about some company or organization falling victim to cyberattacks. The May 7th Colonial Pipeline ransomware attack disrupted pipeline operations and fuel supplies to much of the U.S. East Coast for several days. The attack resulted in fuel shortages and higher prices for consumers. Fuel prices in some regions, as of this writing, still have not recovered to their pre-attack levels. 

The Colonial Pipeline attack was traced to a leaked password that had access to a VPN, which was used to access the company’s servers per a Bloomberg report. Without multi-factor authentication (MFA) enabled, it was easy for the bad guys to gain access – even with an old account that was no longer in use! 

It is once again time for my annual (14th consecutive to be specific) predictions for the mobile industry.  When I wrote last year’s predictions, I (and really no one) could have foreseen the momentous events that 2020 brought the world.  From the global COVID-19 pandemic to the significant Black Lives Matter protests, and actions, climate-related events, to the US presidential election, its aftermath and more.  All have impacted the wireless / mobile industry, but in many ways, the mobile industry has responded well to the pandemic, which has been the overriding issue for the planet in 2020.

Here we go again. This is the 12th consecutive edition of my mobile industry predictions, originally published in January of 2008. While we try to cover most major aspects of the mobile industry, we do tend to emphasize messaging-related topics as well as consumer engagement. But we also focus on key industry trends such as devices, mobile payments, and blockchain. If a trend begins to fall out of favor, then it may disappear from subsequent predictions. You can get a detailed review and accounting of my 2018 predictions here.

Have you ever forgotten a password?  I know that I have.  I do all the time, in fact, although over the last year or two, I’ve gotten better at managing my password schemes (yes, I have schemes that I’ve memorized to generate new passwords).  But forgotten password recovery is a “popular” mechanism in which bad guys can gain access to your account. So, we must incorporate a number of checks to disrupt and prevent attempts to gain access to accounts.