Mobility, Messaging and More
I’ve created this site to provide a single location for all of my published pieces — including some of the older pieces (prior to 2011) that are no longer online. When possible, I’ll also include links to the original or current locations, but the entire postings will also be here. I should note that, in many cases, some of the older posts may have outdated or broken links or links to other blog postings in their original locations.Feel free to explore and please subscribe for notifications as to when new content is published.
While I’ve been in the mobile messaging space for almost 25 years now, I’ve only been posting blogs articles since 2007. Many of these posts appeared on Sybase 365, SAP, and Sinch blogs. More recently, they primarily only appear here or as a LinkedIn post.
Buy my eBook: Demystifying the 10DLC Messaging Campaign Approval Process
This eBook is a guide to help businesses navigate the complexities of 10DLC messaging campaign approvals. It aims to provide clarity and actionable insights to streamline the process of getting messaging campaigns approved by CNPs and DCAs.
Live from Mobile World Congress 2019, William Dudley and Tatango’s Derek Johnson discuss the transition from carrier ‘islands’ to a unified global ecosystem. This deep-dive explores the technical plumbing of SMS/MMS interoperability and the security frameworks—such as 2FA and MFA—that now anchor a $100B+ industry.
Recent Content
Demystifying the Mobile Messaging Ecosystem – Part 7: The 25 Billion Text Trap: Why Political Messaging Isn’t Spam, But Still Drives You Crazy
Welcome back for the 7th installment of our “Demystifying the US Messaging Ecosystem” series! We previously covered: For a primer on why text messaging became the dominant political tool, you can refer to my April 2023 post, Understanding the Mobile Messaging Ecosystem for Political Campaigns. The experience is jarringly familiar: your phone buzzes with a high-pressure…
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Demystifying the Mobile Messaging Ecosystem – Part 6: Toll-Free Texting and Short Codes
In the 6th post of the “Demystifying the US Messaging Ecosystem” series, the focus shifts to Toll-Free Texting and Short Codes as essential channels for enterprises. While 10DLC texting has gained traction, Short Codes and Toll-Free Numbers remain critical due to their established trust and reliability. The TSS Registry plays a vital role in ensuring…
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Demystifying the US Messaging Ecosystem: Part 5 — The TCR Interview Deep Dive
The 5th installment of “Demystifying the US Messaging Ecosystem” dives deeper into the Campaign Registry (TCR) and its critical role in establishing order and compliance in 10DLC messaging. The TCR leaders discuss the registry’s origins, challenges it faced in the A2P messaging space, and collaborations with industry partners to streamline processes. TCR aims to reduce…
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Demystifying the US Messaging Ecosystem: Part 4: Understanding Regulation and Compliance: TCPA and CTIA in Business Messaging
This post is the fourth installment in our Demystifying the US Messaging Ecosystem series. We previously covered: In Part 3, we had talked about doing TCR part 2 with personnel interviews, but I’ve pushed that post back to a subsequent post. The bedrock of a healthy and trusted messaging ecosystem—including the emerging world of RCS Business Messaging (RBM)—rests…
Keep readingDemystifying the US Messaging Ecosystem: Part 3: The Rise of The Campaign Registry
This post discusses the importance of The Campaign Registry (TCR) in the evolving US business messaging ecosystem. TCR addresses market fragmentation, enhances consumer trust, and regulates Application-to-Person (A2P) messaging. It manages brand vetting, ensures compliance, and promotes transparency, establishing a safer messaging environment while setting a precedent for future messaging channels.
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Demystifying the US Messaging Ecosystem: Part 2: Understanding A2P and P2P Messaging: A Deep Dive into the Messaging Matrix
This post is the second installment in our Demystifying the US Messaging Ecosystem series. Having provided a macro-level overview in our first post, we will now look at the fundamental distinction that governs the entire landscape: the difference between Application-to-Person (A2P) and Person-to-Person (P2P) messaging. While often viewed as similar on the surface, their underlying…
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Demystifying the US Messaging Ecosystem: Part 1: A Comprehensive Macro View
This post marks the commencement of my Demystifying the US Messaging Ecosystem series, an in-depth multi-part exploration of the intricate world of mobile messaging, focusing on the United States. Over the course of this series, I will dissect the various layers and components that constitute this vital communication channel as well as postulate where it…
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Master 10DLC Registration for SMS Success
Struggling with SMS delivery? Learn why 10DLC messaging registration is mandatory, easier than short codes, and how our eBook helps brands, businesses, CSPs, and CPaaS providers master compliance. Special July discount! The Power of Direct Connection – And Its Hidden Hurdle In today’s fast-paced world, the ability to reach your customers instantly and reliably is…
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The Risks of RBM in 2FA: A Security Perspective
Last year at a conference, I sat and listened to various presentations about the upcoming benefits of RCS Business Messaging (RBM) and how it was going to benefit businesses, solve all their engagement issues, offer more rich interaction to consumers and make all the businesses rich! Ok, well, maybe not with so many superlatives. But…
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New TCPA Rules: Navigating Opt-Out Changes in Messaging
On April 11, 2025, the US Federal Communications Commission (FCC) will begin enforcing an enhancement to The Telephone Consumer Protection Act (TCPA) regarding the way that consumers revoke consent for voice and messaging business communications. While these rules also apply to voice, for the purpose of this post, we’ll focus on messaging. However, we must…
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